Track Your Order

Our tracking system is temporarily down 🛠️

We're currently experiencing technical issues with our order tracking system, so online tracking isn't available right now. We're sorry for the inconvenience, and we're working hard to get it back up as soon as possible.

Need an update on your order?

Just send us an email at hello@thehuggiez.com with your order number and the email address you ordered with, and I'll personally check your order and get back to you with its latest status.

A quick, honest note from us

Since August, we've received far more orders than we ever expected. We're a small team, and these past few weeks have been a whirlwind, so some orders are taking longer than usual to reach you. We're truly sorry about that, and we're working through every single order as fast as we can.

Thank you so much for your patience and for supporting a small business. It genuinely means the world to us.

If your order is taking too long

Email us anytime, and we're always happy to talk about a partial or full refund, whichever feels right for you. No hassle, no hard feelings.

With love,
Marie, The Huggiez
hello@thehuggiez.com